A problem occured with Rakuten Card and Rakuten Pay.

November 23, 2019

On the morning of November 23, there was a problem with Rakuten Card and Rakuten Pay.

Rakuten is a company that operates Internet shopping malls.

Rakuten also offers card and electronic payment services.

With Rakuten Card and Rakuten Pay, there was a problem that customers could not make payment temporarily.

This is due to a problem with the power supply equipment that Rakuten uses.

Rakuten is working to recover quickly.

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